kakpalamudircholai@gmail.com

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+91 9962871744

Shipping Policy

Shipping Policy – Kakpalamudircholai

Thank you for shopping with Kakpalamudircholai!
We’re committed to ensuring that your products reach you fresh, safe, and on time. Please take a moment to review our Shipping Policy for details on how we process and deliver your orders.

1. Shipping Areas

We currently offer shipping and local delivery within India.

  • Domestic Shipping: Available across Tamil Nadu and select regions in India.
  • International Shipping: Not available at this time.

Shipping costs and delivery times may vary depending on your location and order weight.

2. Processing Time

  • Order Processing: All orders are processed within 1–3 business days from the date of receipt (excluding Sundays and public holidays).
  • Delays: During busy seasons or promotional events, processing times may take slightly longer. If there are any unexpected delays, we’ll notify you promptly.

3. Shipping Methods and Delivery

Once dispatched, your order will typically arrive within:

  • Standard Shipping: 5–7 business days
  • Expedited Shipping (if available): 2–3 business days

Delivery times depend on your location and the courier partner.
Shipping costs are automatically calculated at checkout based on order weight and destination.

4. Shipping Confirmation and Tracking

After your order has been shipped, you will receive a shipping confirmation message or email with a tracking number (if applicable).
Please allow 24–48 hours for the tracking information to update on the courier’s website.

5. Shipping Restrictions

We currently do not deliver to P.O. boxes or military addresses (APO/FPO).
Certain items may also be restricted based on regional regulations or product type.

6. Order Changes

Once an order has been processed and shipped, we are unable to change the shipping address or product details.
If you need to modify your order before it ships, please contact us immediately — we’ll do our best to assist you.

7. Delivery Delays

While we work hard to ensure prompt delivery, Kakpalamudircholai is not responsible for delays caused by:

  • Courier or postal issues
  • Weather conditions
  • Strikes, natural disasters, or other unforeseen circumstances

If your package is delayed, please check your tracking number or contact the courier directly for updates.

8. Damaged or Lost Shipments

If your order arrives damaged or does not reach you, please contact us within 3–5 days of receiving (or expected delivery date).
We may request photos of the damaged product or packaging to help us resolve the issue quickly.

9. Incorrect or Missing Items

If you receive an incorrect or incomplete order, please inform us promptly.
We will send a replacement or issue a refund depending on the situation.

10. Customer Responsibilities

Please ensure that your delivery details (name, phone number, and address) are accurate when placing an order.
Kakpalamudircholai will not be held responsible for failed or delayed deliveries due to incorrect or incomplete address information.

11. Contact Us

For any shipping-related questions or concerns, feel free to contact us:

📧 Email: kakpalamudircholai@gmail.com
📞 Phone: +91 99628 71744
🏠 Address: No. 8, Kakkan Street (Near Vidya Theatre), West Tambaram, Chennai – 600045

Thank you for choosing Kakpalamudircholai!
We’re delighted to serve you and ensure your orders are delivered fresh, fast, and with care — every time.

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